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Buy your smartphonesecond-hand without fear of being scammed

Pancho is your virtual assistant for buying used smartphones. He will review the smartphone with you step by step so you don't get fooled.

Why you should inspect a smartphone before buying it

A used smartphone can look perfect on the outside while hiding a degraded battery, water damage, or even an activation lock that makes it completely unusable. These problems aren't visible in listing photos.

Battery health, screen burns, dead pixels, faulty speakers and damaged charging ports are common issues on second-hand phones. Sellers often reset the device to hide performance problems and a sluggish operating system.

That smartphone that seems like a steal could turn into an expensive paperweight within weeks.

Pancho is like having a tech-savvy friend by your side when you go to buy. You show him photos, answer a few simple questions and in 15 minutes he tells you if what you see is what they're selling you. All from your phone, no appointment needed.

35%

Of used smartphones have battery health below 80%, significantly affecting performance

€100-300

Average cost of replacing a battery or screen on a flagship smartphone

1 in 6

Used smartphones sold online have undisclosed defects or damage

15 min

Is all it takes to inspect your smartphone with Pancho

Inspect with Pancho and avoid surprises

Pancho helps you inspect second-hand products in just 3 simple steps. Don't get fooled!

STEP 01

Start your inspection

Tell Pancho what you are going to inspect

Make and model
Year of manufacture
Main features
Approximate general condition
"With this data, Pancho will be prepared to guide you step by step through the inspection. No useless generic questions!
Start your inspection
STEP 02

Answer questions and upload photos

Pancho will guide you with simple questions and ask for specific photos to analyze the real condition:

Questions adapted to the model and year
Clear instructions for taking the right photos
Simple explanations (you don't need to be an expert!)
You can skip questions if you can't answer them
"Pancho explains exactly what photos he needs and how to take them. It's like carrying an expert in your pocket!
Answer questions and upload photos
STEP 03

Receive Pancho's expert opinion

Once the inspection is completed, Pancho analyzes all the information and delivers a complete report:

Overall score (from 0 to 10)
Detailed assessment of each important aspect
Detection of possible hidden problems
Personalized recommendations
Report you can share or save
"Pancho tells you exactly what you need to know: if it's in good condition, if there's something suspicious, or if you should keep looking. No jargon or complications!
Receive Pancho's expert opinion

Going to see a used smartphone?

Inspect it with Pancho before you decide. It takes less than 15 minutes and can save you hundreds.

How to inspect a used smartphone before buying | Ask Pancho