COOKIE POLICY

Last updated: March 27, 2026

1. INTRODUCTION

FORGELAB DIGITAL PRODUCTS, S.L. (operating as "Askpancho") uses cookies and similar technologies on the websites https://askpancho.ai and https://app.askpancho.ai (hereinafter, "the Platform") to improve the user experience and provide our services efficiently.

This Cookie Policy explains what cookies are, what types we use, what we use them for, and how you can manage them. This policy complements our Privacy Policy and should be read together with it.

2. WHAT ARE COOKIES?

Cookies are small text files that are stored on your device (computer, tablet, mobile phone) when you visit a website. They allow the website to remember your actions and preferences for a period of time, improving your browsing experience.

2.1. Similar Technologies

In addition to cookies, we may use:

Web beacons: Small transparent images that track actions.
Local storage (localStorage): Similar to cookies but with greater capacity.
Session storage (sessionStorage): Data that is deleted when you close the browser.

3. TYPES OF COOKIES WE USE

3.1. By Ownership

First-party cookies: Set and managed directly by Askpancho.

Third-party cookies: Set by external services such as Google Analytics and Stripe.

3.2. By Duration

Session cookies: Deleted when you close the browser.

Persistent cookies: Remain for a specified period.

3.3. By Purpose

Essential Cookies (Necessary)

Purpose: Allow browsing and the use of basic functions, including payment processing and fraud prevention.
Examples: Authentication, security, language preferences, cookie consent, payment processing.
Duration: Varies depending on the cookie.
Can be disabled: No (the site would not function properly).

Analytics Cookies

Purpose: Collect information about how you use the platform.
Main provider: Google Analytics (GA4).
Data collected: Pages visited, time spent, device used.
Duration: Up to 14 months.
Can be disabled: Yes.

4. SPECIFIC COOKIES WE USE

4.1. Essential First-Party Cookies

cookie-consent

Purpose: Remember your choice regarding the use of cookies.
Duration: Persistent (localStorage).
Type: Essential.

language-storage

Purpose: Save your language preference.
Duration: Persistent (localStorage).
Type: Essential.

inspection-storage

Purpose: Keep session data for future inspections.
Duration: Persistent (localStorage).
Type: Essential.

4.2. Third-Party Cookies: Stripe (Payment Processing)

Stripe, our payment provider, uses essential cookies for secure payment processing and fraud prevention. These cookies are activated when you interact with the checkout process:

__stripe_mid

Purpose: Fraud prevention. Identifies the device across sessions to detect suspicious activity.
Duration: 12 months.
Type: Essential.

__stripe_sid

Purpose: Fraud prevention. Identifies the browsing session for payment security.
Duration: 30 minutes.
Type: Essential.

m (stripe.com)

Purpose: Fraud detection and risk assessment during payment processing.
Duration: 24 months.
Type: Essential.

For more information, see Stripe's Privacy Policy.

4.3. Third-Party Cookies: Google Analytics (GA4)

These cookies are only activated if you accept analytics cookies:

_ga

Purpose: Distinguish unique users by assigning a randomly generated number.
Duration: 14 months.
Type: Analytics.

_ga_* (where * is the property ID)

Purpose: Persist session state.
Duration: 14 months.
Type: Analytics.

Note: Google Analytics 4 (GA4) does not store full IP addresses. IP anonymization is the default behavior in GA4 and cannot be disabled.

5. CONSENT AND COOKIE CONTROL

5.1. Consent

When you first access our platform, a cookie banner is displayed where you can:

Accept all cookies: Both essential and analytics cookies will be activated.
Only essential: Only the cookies necessary for the site to function will be used.

Without active acceptance, analytics cookies are never activated. Only essential cookies (which do not require consent under the GDPR and the ePrivacy Directive) will be installed on your device.

5.2. Withdrawal of Consent

You can change your cookie preferences at any time:

By clearing your browser's browsing data.
By changing your browser's cookie settings.
By contacting us at pancho@askpancho.ai.

6. HOW TO MANAGE AND DELETE COOKIES

6.1. From the Browser

You can configure your browser to:

Block all cookies.
Accept only first-party cookies.
Delete cookies when closing the browser.
Receive a warning before storing cookies.

Links to instructions by browser:

Chrome: https://support.google.com/chrome/answer/95647
Firefox: https://support.mozilla.org/es/kb/cookies-informacion
Safari: https://support.apple.com/es-es/guide/safari/sfri11471/
Edge: https://support.microsoft.com/es-es/help/4027947
Opera: https://help.opera.com/en/latest/web-preferences/#cookies

6.2. Opt-Out Tools

Google Analytics: You can install the opt-out add-on: https://tools.google.com/dlpage/gaoptout

6.3. Consequences of Disabling Cookies

If you disable cookies:

Essential cookies: The platform may not function properly. You will not be able to keep your preferred language or your cookie preferences.
Analytics cookies: This will not affect your user experience, but it will limit our ability to improve the service based on usage data.

7. COOKIES AND PERSONAL DATA

Some cookies may process personal data such as:

Unique user identifiers.
Information about the device and browser.

For detailed information on how we protect your data, see our Privacy Policy.

7.1. International Transfers

Google and Stripe may transfer data outside the European Economic Area (EEA). These transfers are carried out under appropriate safeguards in accordance with the GDPR, including:

Standard contractual clauses approved by the European Commission.
The EU–US Data Privacy Framework (DPF), under which both Google and Stripe are certified.

8. UPDATES TO THIS POLICY

We may update this policy to reflect:

Changes in the cookies we use.
New legal requirements.
Improvements in our practices.

Updates will be posted on this page with the latest update date.

9. LIABILITY

The user is responsible for the configuration of their browser and devices. Askpancho is not responsible for:

Incorrect browser settings.
Issues arising from the blocking of essential cookies.
Incompatibilities with outdated browsers.

10. MORE INFORMATION AND CONTACT

If you have questions about our Cookie Policy:

Email: pancho@askpancho.ai

Address: Calle Larga Nº19, 44622 Arens de Lledó, Spain

10.1. Additional Resources

Information about cookies: www.allaboutcookies.org
Network Advertising Initiative: www.youronlinechoices.eu
Spanish Data Protection Agency: www.aepd.es

11. GLOSSARY

Cookie: Text file stored on the user's device.
Session: Period from when you access the platform until you close it.
Persistent cookie: Cookie that remains after closing the browser.
Third-party cookie: Cookie set by a domain different from the one visited.
Opt-out: Option to reject or disable cookies.
localStorage: Browser local storage that persists until manually deleted.
sessionStorage: Browser storage that is deleted when the tab is closed.

12. VERSION AND LANGUAGES

This policy is available in several languages. In case of any discrepancy, the Spanish version shall prevail.