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Buy your laptopsecond-hand without fear of being scammed

Pancho is your virtual assistant for buying used laptops. He will review the laptop with you step by step so you don't get fooled.

Why you should inspect a laptop before buying it

A used laptop might boot up fine during a quick demo but hide a failing hard drive, swollen battery or overheating CPU that only shows up after extended use. These are expensive problems that sellers won't mention.

Screen defects, sticky keys, weak hinges, and degraded batteries are extremely common on second-hand laptops. A device that's been used intensively for a few years can have internal wear that's impossible to spot from the outside.

That laptop that looks like a great deal could need repairs that cost more than a new one.

Pancho is like going to buy the laptop with a friend who works in IT. You show him photos, answer a few simple questions and in 15 minutes he tells you if what you see is what they're selling you. All from your phone, no appointment needed.

40%

Of used laptops have battery health below 70%, requiring replacement within months

€200-500

Average cost of replacing a battery or screen on a used laptop

1 in 4

Used laptops have undisclosed hardware issues like failing storage or overheating

15 min

Is all it takes to inspect your laptop with Pancho

Inspect with Pancho and avoid surprises

Pancho helps you inspect second-hand products in just 3 simple steps. Don't get fooled!

STEP 01

Start your inspection

Tell Pancho what you are going to inspect

Make and model
Year of manufacture
Main features
Approximate general condition
"With this data, Pancho will be prepared to guide you step by step through the inspection. No useless generic questions!
Start your inspection
STEP 02

Answer questions and upload photos

Pancho will guide you with simple questions and ask for specific photos to analyze the real condition:

Questions adapted to the model and year
Clear instructions for taking the right photos
Simple explanations (you don't need to be an expert!)
You can skip questions if you can't answer them
"Pancho explains exactly what photos he needs and how to take them. It's like carrying an expert in your pocket!
Answer questions and upload photos
STEP 03

Receive Pancho's expert opinion

Once the inspection is completed, Pancho analyzes all the information and delivers a complete report:

Overall score (from 0 to 10)
Detailed assessment of each important aspect
Detection of possible hidden problems
Personalized recommendations
Report you can share or save
"Pancho tells you exactly what you need to know: if it's in good condition, if there's something suspicious, or if you should keep looking. No jargon or complications!
Receive Pancho's expert opinion

Going to see a used laptop?

Inspect it with Pancho before you decide. It takes less than 15 minutes and can save you hundreds.

How to inspect a used laptop before buying | Ask Pancho